Echo Clone AI (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit echoclone.pk or use our AI voice generation services. Please read this policy carefully. By using our platform, you consent to the practices described herein.
1. Information We Collect
1.1 Account Information
When you register, we collect your name, email address, phone number, and payment details (processed securely via our payment provider).
1.2 Voice & Audio Data
When you use voice cloning features, you may upload audio samples. These samples are used exclusively to create your personalised voice model. We store encrypted copies of submitted audio and generated output files for the duration of your account.
1.3 Text Input
Text you submit for speech synthesis is processed to generate audio. We may retain text inputs for a limited period for debugging, quality improvement, and abuse prevention purposes.
1.4 Usage & Technical Data
We automatically collect technical data including IP address, browser type, device identifiers, pages visited, feature usage patterns, API request logs, and error reports to improve service reliability.
1.5 Cookies & Tracking Technologies
We use cookies and similar technologies. Please see our Cookie Policy for full details.
2. How We Use Your Information
- Providing, operating, and maintaining the Echo Clone AI platform
- Processing payments and managing your subscription
- Training and maintaining your personal voice clone models (with your explicit consent)
- Improving our AI models and platform features
- Communicating with you about your account, updates, and support
- Detecting and preventing fraud, abuse, and policy violations
- Complying with legal obligations
- Analysing usage trends to enhance user experience
3. Voice Cloning — Special Consent
Voice cloning is a sensitive operation. By submitting an audio sample for cloning, you explicitly confirm:
- The voice in the recording is your own, or you have obtained explicit written consent from the voice's owner
- You will not use cloned voices to impersonate, deceive, defame, or cause harm to any individual
- You understand that misuse of voice cloning technology may constitute fraud or a criminal offence under applicable laws
We reserve the right to suspend or terminate accounts where voice cloning is used without proper consent or in violation of our Acceptable Use Policy.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data. We may share data only in these circumstances:
- Service Providers: Trusted third parties who assist us (cloud hosting, payment processing, analytics) — bound by strict data processing agreements
- Legal Requirements: If required by law, court order, or governmental authority
- Protection of Rights: To enforce our Terms, protect our users, or prevent fraud
- Business Transfers: In the event of a merger, acquisition, or sale of assets, users will be notified
5. Data Security
We implement industry-standard security measures including:
- TLS/SSL encryption for all data in transit
- Encrypted storage for voice data and user files
- Role-based access controls — only authorised personnel access user data
- Regular security audits and vulnerability assessments
- Secure deletion protocols when data is no longer needed
Despite these measures, no method of internet transmission is 100% secure. We encourage you to use strong passwords and keep your credentials confidential.
6. Data Retention
We retain your data for as long as your account remains active or as needed to provide services. Voice clone models are retained until you explicitly delete them. Generated audio files are available for download for 30 days then automatically deleted. Upon account deletion, we delete all personal data within 30 days, except where retention is required by law.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your data (“right to be forgotten”)
- Data Portability: Receive your data in a structured, machine-readable format
- Withdraw Consent: Withdraw consent for voice cloning at any time (affects future processing only)
- Opt-out of Marketing: Unsubscribe from promotional emails at any time
To exercise any of these rights, email us at info@echoclone.pk.
8. Children's Privacy
Echo Clone AI is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately and we will take steps to delete the information.
9. International Data Transfers
Your data may be processed and stored on servers located outside your home country. By using our service, you consent to the transfer of your data to these locations, which may have different data protection laws than your jurisdiction. We take appropriate safeguards to protect your data during international transfers.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.
11. Changes to This Policy
We may update this Privacy Policy periodically. When we make material changes, we will notify you via email or a prominent notice on our platform at least 14 days before the change takes effect. Continued use of the service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via WhatsApp:
- WhatsApp: +92 317 3048529
- WhatsApp: +92 304 7036143
- Website: echoclone.pk